Enhancing Citizen Services
Buchanan & Edwards delivers solutions that help federal civilian agencies reduce costs, maximize efficiency, and better engage with citizens and stakeholders. Agencies such as the U.S. Department of Agriculture, the Library of Congress, and the National Institutes of Health count on us for innovative DevOps and agile software development, trusted cloud solutions, the latest in data analytics and transformative technology innovations.
Whether it’s improving services to citizens; managing budgets, grants, contracts, invoices and procurements; or gaining better insight from existing data sources, our next-generation IT solutions and services deliver superior mission results that are secure, compliant, and cost-effective.
Our innovative automation solutions help civilian agencies increase efficiency, reduce staff loads, and improve consistency.
Improving Invoice-processing Time at the USDA
Buchanan & Edwards designed, developed, and deployed an automated system for the U.S. Department of Agriculture that reduced invoice-processing time by 34 percent. The automated invoice solution has also led to a reduction in interest payments due to late payment, as well as a decrease in errors and invoice-related help-desk tickets.
The system — which processes approximately 100,000 invoices per year totaling more than $2 billion — matches invoices to receipts. It was created by blending custom system development with interfaces to other relevant systems, including the USDA’s financial system, using existing APIs. In addition to the technology development, Buchanan & Edwards managed the business process changes required to effectively implement the system across the USDA.