DESKSIDE SUPPORT SERVICES

Quality support when you need it most.

We understand that effective Deskside services are essential to the productivity and effectiveness of your diverse workforce. Desktop and laptop computer systems are the basic tools used by your team in performing their work in support of the overall mission. You depend on a reliable IT infrastructure to meet your mission responsibilities.  Your agencies’ productivity depends on having these systems available on a 24/7/365 basis.  These Deskside Solutions include, but are not limited to:

  • Desktop Computer Support Functions
  • Mobile Computer Support, Audit Functions, Device Setup & Management
  • LAN Support
  • System Administration
  • VDI Support with cross-domain expertise
  • Hardware deployment
  • Hardware questions & troubleshooting
  • Hardware repair
  • Cabling
  • Backup & recovery
  • Server/desktop optimization
  • On-site network support
  • Asset management
  • IT staff augmentation
  • Emergency services

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