ISO/IEC 27001:2013; ISO/IEC 20000-1:2011; ISO 9001:2008 Certified | CMMI Level III Appraised

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Management Scorecard Dashboard

BE automated manual excel driven business processes that are a critical component of the FBI’s Strategy Management System (SMS) and Integrated Program Management resulting in streamlined process that supports organizational alignment, mission alignment, and performance monitoring.

BIG DATA & ANALYTICS | SOFTWARE ENGINEERING | LAW ENFORCEMENT


Situation

The Federal Bureau of Investigation’s (FBI) Strategy Management System (SMS) provides a formal method for defining, communicating, aligning, executing, and evaluating FBI strategies. The SMS used numerous processes to set priorities, communicate them to field offices, and collect and evaluation information. The disparate strategy, program management, and evaluation processes were often redundant and resulted in inefficiency, administrative burden, and confusion within the organization.

Solution

BE was selected to provide Software Development, Business Intelligence, and Technical Support services to develop the Strategy Management Tool (SMT) and Integrated Program Management Tool (IPMT) for the FBI. The SMT and IPMT combine and integrate many former management and evaluation processes to serve as a standardized platform for prioritizing and developing FBI strategic plans. The SMT and IPMT support the FBI’s operational program management and SMS strategic framework implementation, along with providing metrics to track performance on FBI strategic initiatives.

Results:
  • Organizational alignment on strategy
  • Input mechanism to track and measure progress
  • Workflow to facilitate collaboration on goal setting
  • Unified dashboard that consolidates and visualizes organizational metrics