Cloud and on-premise solutions that are intuitive and usable via a self-service portal. A single system of action built on an automation platform using the latest AI & Machine Learning methods and technologies.
A BE implementation methodology that applies application of Enterprise IT experience and lessons learned from over 100+ projects over the 20+ years to include ServiceNow and other practices including Advanced Analytics, System Integration, Cloud, and Cyber.
A dedicated ServiceNow practice with a Practice Manager and a ServiceNow Architect exclusively focused on ServiceNow to provide expert guidance and best practices on implementation design in order to meet the business needs of our clients with the least technical debt
Certified SMEs that train on the platform with expertise in ServiceNow System Administration (CSA), IT Service Management (ITSM), IT Business Management (ITBM), and IT Operations Management (ITOM), Performance Analytics (PA), Virtual Agent (VA), Subscription Models, and ServiceNow Implementation Methodology (SIM)
As an Authorized Training Partner, BE provides ServiceNow courses in ServiceNow Fundamentals (SNF), ITSM, and PPM. BE also provides Use Case coaching, job aids, and expert guidance across process, technology, and organizational change management for Enterprise Service Management initiatives
CMMI-DEV Level 4 | CMMI-SVC Level 4 | CMMI-ACQ Level 3
ISO/IEC 27001:2013 | ISO/IEC 20000-1:2011 | ISO 9001:2015
SERVICENOW OFFERINGS
- Process Automation — Automate any process and deliver a consistent, modern experience with solutions built on the Now Platform. Our team specializes in both developing ServiceNow custom applications and configuration of the following ServiceNow ITSM, ITOM, and ITBM application suites.
- Rapid Deployments/Upgrades — Experience seamless connectivity across people and processes, while efficiently streamlining business solutions for both employees and clients through BE’s configured applications built on the Now Platform. Looking to upgrade? We’re ready to provide support with up-to-date certified and experienced ServiceNow technical consultants who can assist with any transition.
- Industry Best Practices — BE’s implementation methodology applies ServiceNow best practices, alignment to industry standards of the ITIL framework, and lessons learned from 20+ years of IT projects and industry services. Our certifications include ServiceNow CIS, ITIL, PMP, Agile, CSM, TBM, Cloud, Cyber, Advance Analytics and Data Governance.
- Business Alignment Focus — By providing ServiceNow’s Business Alignment Workshops, BE can ensure your technical deployment meets the needs of your business, while providing actionable recommendations and direction to prioritize your desired business outcomes.
OUR CLIENTS
CONTACT US
SNPractice@Buchanan-Edwards.com